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Air India served show-cause notice over immigration lapse

Air India aircraft, Rajiv Gandhi International Airport, Wikimedia Commons, CC BY-SA 4.0

Air India has been served a show-cause notice by India’s Civil Aviation Ministry over an immigration lapse at Delhi airport.

Three Italian passengers flew from Amritsar to Delhi on Air India flight AI-1115 on September 4, then boarded a Lufthansa flight to Munich without completing immigration checks.

The ministry described it as a ‘serious security and immigration-related lapse’, and the Ministry of Home Affairs has called a meeting of key stakeholders.

Air India’s hub-and-spoke model permits some passengers to clear immigration at their origin airport, but the three were reportedly not on an eligible connection.

The airline must formally respond to the notice, detailing the lapse and its corrective measures.

The incident adds to a series of recent regulatory scrutiny episodes involving Air India, ranging from flight delays to safety and operational reviews.

Indian aviation authorities have periodically tightened protocols at major hub airports following lapses of this kind, particularly involving cross-airline international connections.

The three passengers, identified as Surjit Singh, Balwinder Kaur and Gurdev Singh, had flown from Amritsar to Delhi on Air India flight AI-1115 on September 4.

They subsequently boarded Lufthansa flight LH-763 from Delhi to Munich without completing mandatory immigration formalities at Delhi airport.

The Civil Aviation Ministry has termed the incident a ‘serious security and immigration-related lapse’ in its notice to the airline.

The Ministry of Home Affairs has called a meeting of key stakeholders to examine how the passengers were able to move into the international transfer area without completing immigration checks.

Under Air India’s hub-and-spoke model, passengers travelling from a spoke airport to an international destination through a hub can sometimes complete immigration formalities at the origin airport, but the three passengers were reportedly not travelling under an eligible Air India connection.

Show-cause notices require airlines to formally respond to regulators explaining the lapse and the corrective steps being taken, with further action possible depending on the response.

Air India aircraft, Rajiv Gandhi International Airport, Wikimedia Commons, CC BY-SA 4.0

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